The Youths Home is a FREE platform. We aim to provide valuable and meaningful experiences for all our members. This Refund Policy outlines when refunds may be issued for any purchases made through our platform.
Membership fees at upgraded levels (monthly, quarterly, or annual) are generally non-refundable once access is granted.
However, refunds may be considered if:
You were charged by mistake
You experienced a technical issue preventing access to the platform
You request a cancellation within 48 hours of your first subscription purchase
Due to the nature of digital content, all purchases of downloadable products, online courses, and digital resources are final and non-refundable once accessed or downloaded.
Refunds may be granted only if:
The product was not delivered
There was a technical error that prevented access
Refunds for paid events or workshops are available if cancellation is requested at least 72 hours before the event.
No refunds will be issued for last-minute cancellations or no-shows.
If the event is cancelled by us, attendees will receive a full refund.
If you notice an unauthorized or fraudulent charge, please contact us immediately so we can investigate and resolve the issue.
To request a refund, submit the underlisted details using the Contact Us form on our website:
Your full name
Order or transaction ID
Description of the issue
Any supporting screenshots (if needed)
Refund requests are reviewed within 5–7 business days.
We may update this Refund Policy from time to time. All changes will be posted on this page.
